Customer need
When TKE first approached Netfocus, they had three main requirements
- To outsource IT to a single company.
- Predictable & transparent pricing model with no “hidden charges”
- Access to expertise for IT and application projects.
Our Solution
Our solution was as follows:
- Complete IT Service We delivered a complete IT service solution that included IT services desk, maintenance and consultancy.
- Flexible pricing We provided them with a flexible pricing model that could scale as their needs changed.
- Expertise We gave them access to our team of IT experts when planning projects and introducing new applications.