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P: 1890 564 009

E: info@netfocus.ie

IT Support & Monitoring

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Our solution

Our solution was as follows:

  1. We took ownership Our service desk took ownership of the problems they were having with their business apps and worked with the app developer to quickly resolve ongoing issues.
  2. Enterprise grade sla When GoRentals signed up to our Managed Service Desk, the received the same high levels of service that a large corporation would expect from their IT dept.
  3. Improved communication We opened up a dialogue with the management team to better understand their challenges so that we could provide more valuable IT advice and assistance.

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